Privacy policy

BH BOUTIQUES PRIVACY POLICY

Effective date: August 18, 2026

BH Boutiques offers women's and men's clothing, jewelry, and antiques — mostly one-of-a-kind pieces — through bhboutiques.com and the BH Boutiques mobile app for iOS and Android (together, "the Services"). We ship only within the United States, and all prices are in U.S. dollars.

Our approach to privacy is the same as our approach to the shop: keep it small, keep it careful. We collect only what we need to serve you, we share it only as this policy describes — mainly with the service providers who help us run the store — and we do not sell it. This policy explains exactly what we collect, where it comes from, how we use it, and the choices you have.

1. What We Collect, and Where It Comes From

Information you give us directly:
- Your name, email address, and phone number — when you create an account, place an order, or write to us.
- Your shipping address — when you place an order.
- Anything you include in a message to info@bhboutiques.com.

Information created as you shop:
- Your order history — the pieces you have purchased, order dates and amounts, and shipping and delivery status.
- Your wishlist and app preferences — items you save and settings you choose, so they are waiting for you when you return.

Information collected automatically:
- Device basics — device type and model, operating system version, app version, browser type, IP address, and language or region settings. We use these to keep the Services working properly and securely, and — through Shopify's own store reports — to see in aggregate how the store is performing.

Information from our service providers:
- Shopify, our commerce platform, passes us the order and account details you enter at checkout — never your full card number (see Payment Security below).
- Shipping carriers send us tracking and delivery confirmation for your orders.

We do not collect sensitive personal information such as government ID numbers, health details, or precise location, and your full payment card number never reaches us at all.

2. How We Use Your Information

- To fulfill your orders: process your purchase through Shopify's checkout, package your piece with care, ship it, and send order and shipping confirmations.
- To support you: answer questions and resolve delivery, billing, exchange, or shipping-damage matters.
- To make the app work: keep you signed in, sync your wishlist and preferences, and show your order history.
- To keep the store secure: verify orders, prevent fraud, and keep records of each order's condition, packaging, tracking, and delivery.
- To meet legal obligations: tax, accounting, and similar record-keeping requirements.

That is the whole list. We do not build advertising profiles, we do not send marketing text messages, and there are no subscriptions or loyalty programs collecting anything extra.

3. Who We Share Information With — and Who We Don't

We share personal information with only two kinds of service providers, and only so they can serve you:

- Shopify, which hosts our store, powers our checkout, and processes payments on our behalf. When a payment dispute is filed, this includes submitting our order and delivery documentation through Shopify to the card networks and issuing banks that decide the dispute.
- Shipping carriers, which receive your name, shipping address, and — when needed for delivery updates — your phone number or email, so they can deliver your order.

That is the complete list. Our service providers may use your information only to provide their services to us and to you.

We do NOT sell or share your personal information. In everyday terms and in the specific terms California law uses: we do not sell personal information to anyone, we do not share it for cross-context behavioral advertising, and we do not give it to third parties for their own direct marketing.

The one exception every business must reserve: we may disclose information if a law, court order, or government authority validly requires it, or as needed to protect our customers, our store, or others from fraud or harm.

4. No Advertising or Tracking Added by Us

We do not add advertising or tracking tools to our Services, and we do not permit third parties to add them: no ad networks, no data brokers, no advertising or marketing-tracking SDKs in our app, and no cross-site tracking tools. We do not authorize any third party to collect personal information through our Services for its own purposes — including collecting information about your activity over time and across other websites or apps.

5. Cookies

bhboutiques.com runs on Shopify, and the cookies on our site are the ones Shopify's platform uses to operate and secure the store for us: they keep your cart and sign-in session working, complete checkout securely, help prevent fraud, and power Shopify's own store-operations analytics, which show us in aggregate how the store is performing. We do not add third-party advertising or cross-site tracking cookies, and we do not authorize anyone to set them through our store. If your browser blocks cookies, parts of the store — checkout especially — may not work.

6. Do Not Track

We do not respond to browser "Do Not Track" signals, because our practice is the same with or without them: we do not use our Services to track you over time and across third-party websites, and we do not authorize anyone else to do so through our Services. (If you pay with a wallet such as Shop Pay, Apple Pay, or Google Pay, the wallet itself is governed by its provider's own privacy policy — see Payment Security below.)

7. Payment Security

All payments are handled solely by Shopify's hosted, PCI-DSS-compliant secure checkout, including Shop Pay, Apple Pay, and Google Pay. Your card number is entered directly with Shopify; it never touches, and is never stored on, our own systems. We receive only what we need to fulfill your order — your name, shipping address, the items purchased, and confirmation that payment succeeded. If you pay with Shop Pay, Apple Pay, or Google Pay, your wallet provider — Shopify, Apple, or Google — handles your payment credentials under its own privacy policy.

Beyond payments, we protect your information with reasonable administrative and technical safeguards, including Shopify's encrypted platform. No system is perfectly secure, but we deliberately collect little — and the less we hold, the less there is to protect.

8. How Long We Keep Information

- Account details, wishlist, and app preferences: as long as your account is active, or until you ask us to delete them.
- Order and transaction records: as long as tax, accounting, and other legal obligations require, and as needed to resolve delivery, billing, or exchange matters.
- Support emails: long enough to resolve the matter and keep a record of how we did.

When we no longer need information, we delete it or de-identify it.

9. Your Rights: Access, Correction, Deletion

You may ask us at any time to:
- Tell you what personal information we hold about you (access);
- Fix information that is wrong (correction); or
- Delete your personal information (deletion).

Email info@bhboutiques.com from the email address on your account — or, if you checked out as a guest, from the email address you used at checkout. That is how we verify it is really you, and we may ask a follow-up question if we need to be sure. We will respond within 45 days; if a request is unusually complex and we need longer, we will tell you before those 45 days are up. Exercising your rights never changes the price or service you receive.

One honest note: records the law requires us to keep — completed order and tax records, for example — are deleted when their legal retention periods end rather than immediately.

10. Deleting Your Account

Request deletion any of three ways:
- In the app: use the account-deletion request in your account settings.
- On the web: visit bhboutiques.com/pages/account-data-deletion.
- By email: write to info@bhboutiques.com.

We then delete your account, wishlist, and preferences, keeping only what the law requires (such as completed order records) until those retention periods end.

11. California Privacy Rights

BH Boutiques may be below the size thresholds at which the California Consumer Privacy Act (CCPA) formally applies, but we honor CCPA-style rights voluntarily, for every customer, because it is simply how we would want to be treated:

- Right to know and access: what we have collected about you, from where, why, and with whom we shared it. Sections 1 through 3 are the complete picture, and you can request your own copy.
- Right to correct: we will fix inaccurate information.
- Right to delete: see Sections 9 and 10.
- Right to opt out of sale or sharing: we do not sell personal information or share it for cross-context behavioral advertising, so there is nothing to opt out of.
- Right to limit use of sensitive personal information: we do not collect it.
- Right to non-discrimination: exercising any right will never affect your price or service.

In CCPA categories, we collect only: identifiers (name, email, phone, shipping address), commercial information (order history and wishlist), and internet or device activity (the device basics in Section 1). To exercise any right, email info@bhboutiques.com; we respond within 45 days as described in Section 9. You may use an authorized agent if you give them written permission and we can still verify your identity.

Shine the Light (California Civil Code Section 1798.83): we do not disclose personal information to third parties for their own direct marketing purposes, so there are no such disclosures to request.

12. Children Under 13

Our Services are general-audience and are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us personal information, email info@bhboutiques.com and we will delete it promptly.

13. Changes to This Policy

When we update this policy, we will post the new version on bhboutiques.com and in the app and update the dates above and below. If a change is material — meaning it meaningfully affects what we collect or how we use or share it — we will give you advance notice, such as an email to the address on your account or a prominent notice in the app, before it takes effect. If we ever add an advertising, analytics, or tracking tool beyond what this policy describes, we will treat that as a material change and revise Sections 4 through 6 before it goes live.

14. Contact

For anything in this policy — questions, requests, or concerns — write to info@bhboutiques.com. A real person reads it and will get back to you promptly.

Last updated: August 18, 2026
Contact: info@bhboutiques.com